Place is always clean. And it doesn't smell like a convalescent Center. It does need better lighting at night for the parking lot. The customer liaison does wonders , for the families and patients at the facility. And that admission team works ,great to accommodate the needs of patients. Rowena helped our family, with our grandfather to get situated at the center, and also made sure that our families met the wonderful staff there, and provided us with her cell phone. If any questions arised. Anna case manager also provided great customer service. ... please do not judge the Center by its surroundings or neighborhood. Walk-in.. ask questions. I did. And I don't regret it!!!! my grandfather. Got better.. and was able to do his physical therapy and occupational therapy there. And got to go home with our family. Thank soooo very much CV Reb...